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City and Hackney Integrated Primary Care

Electronic Referral System (ERS)

Electronic Referral System (ERS)

⚠ This service is currently under review. Information may not be up to date.

The NHS e-Referral System (eRS) supersedes the electronic referral system that GP practices known as Choose and Book.  

The GP standard contract for 2018/19 requires the full use of (eRS) for all consultant-led first outpatient appointments. From 1 October 2018, providers will only be paid for activity resulting from referrals made through eRS so they will no longer be accepting paper (that includes email and fax) referrals. 

East London Foundation Trust and Tavistock and Portman are undertaking an e-RS pilot for 2 of their services, Primary Care Mental Health Liaison Service (PCL) and the City and Hackney Primary Care Psychotherapy consultation service (PCPCS).   Please refer via e-RS where possible.

2WW referral
For 2WW referrals, please attach the Pan London Referral Form

eRS service directories

See the Downloads section for Homerton, Barts, Tavistock and Portman and UCLH eRS directories.

Helpful updates 

Below are some helpful updates relating to eRS:

General Services

  • Referral Management

Last updated: 2024-10-17
Review date: 2025-10-31