Primary and Secondary Care Communications During Covid

There are opportunities to utilise existing communication routes between primary and secondary care to support patients in the community and to support discharge.

For Primary Care

• If you require an opinion or support from the acute medics call HAMU on Homerton switchboard, bleep 900
  Mon – Fri 0800-2000
• If you want to speak to a Geriatrician,
  Call  07766 703203
  Mon-Fri 0900-1700
• Or, if you have a query out of hours: Call the GP advice line in Emergency Department (ED) to speak to the ED medical team, this is 24/7
  0208 510 7057
• If you have a patient with a diagnosed chronic lung condition who has suspected or confirmed COVID 19 please direct queries/referrals to the Adult Cardiorespiratory Enhanced and Responsive Service (ACERs) 24/7 hotline via 0208 510 5107/07920 150 074

Please do call the hospital before sending a patient to ED.

For Secondary Care

• You can call a GP directly in each City and Hackney practice via the Duty Doctor
  Mon – Fri 0800-1800
  If the GP cannot answer directly they will call you back within 30 minutes.
• The duty doctor can support with any clinical queries around the patient care at any point in their pathway
• If you are unsure if a patient is well enough to leave hospital – please do call the duty doctor. They will know about the patient’s home support and also what primary care can offer to manage the patients medically post discharge.