Accessibility Statement
This accessibility statement applies to the City & Hackney Integrated Primary Care (IPC) website.
City & Hackney Integrated Primary Care (IPC) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.
Compliance Status
This website aims to comply with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We are working towards full compliance and regularly review our website to improve accessibility.
Non-Accessible Content
We are aware that some parts of this website may not be fully accessible. For example:
- Some older PDF documents may not be fully accessible to screen reader users.
- Some third-party content or embedded content may not fully meet accessibility standards.
- Some interactive components may not yet fully support keyboard navigation.
We are actively reviewing and updating content to improve accessibility where reasonably practicable.
What to Do If You Cannot Access Parts of This Website
If you need information on this website in a different format (such as accessible PDF, large print, easy read, audio recording, or braille), please contact us. We will consider your request and respond within a reasonable timeframe.
Reporting Accessibility Problems
If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us so we can investigate.
Enforcement Procedure
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not satisfied with how we respond to your complaint, you may contact the Equality Advisory and Support Service (EASS).
Technical Information About This Website’s Accessibility
City & Hackney Integrated Primary Care (IPC) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is built using WordPress and Elementor. We use responsive design, structured headings, accessible colour contrast and accessible navigation patterns where possible.
Preparation of This Accessibility Statement
This statement was prepared on February 11, 2026. It was last reviewed on February 11, 2026.
The website has been self-assessed against WCAG 2.1 AA standards.